​Our residents are the heartbeat of our community, and we’re proud to have a team that adores making their day. Whether it’s creating their perfect omelet in the morning or crafting a fitness routine that is crafted for them, there is a set of common characteristics our entire team exhibits: compassion, generosity, and fun.

If you ever need help or have a question, we encourage you to contact us and let us know. We’re here to help you from your beginning plans up through your entire retirement experience.

Our Team

We invite you to meet our team working diligently to ensure you a fulfilling and happy retirement. If you see us around campus, please feel free to stop by and say hi!

Howard DeWitt

Executive Director

(919) 384-2510

Howard DeWitt has served as the Croasdaile Village executive director since May of 2000. Prior to that, DeWitt had served as a nursing home administrator beginning in December 1995. DeWitt earned his NHA license in 1995 after an Administrator in Training program at Carolina Meadows Retirement Community in Chapel Hill, NC where he then served as nursing home administrator until December 1997. Following 16 months work in a large for-profit Medicaid facility, DeWitt was hired by United Methodist Retirement Homes in April 1999 to serve as the Croasdaile Village Health Services Director and nursing home administrator, a new start-up facility. DeWitt has served as a preceptor with the NC Board of Examiners for Nursing Home Administrators since 1998.

DeWitt entered the long-term care field in 1991 and prior to receiving his NHA license, served for approximately four years as Support Services director.

Heather March

Associate Executive Director

(919) 384-2516

Heather March, Associate Executive Director for Croasdaile Village has been with United Methodist Retirement Homes, Inc. for 17 years and served as the Nursing Home Administrator at Croasdaile for seven years prior to becoming the Associate Executive Director in 2008. Mrs. March holds a Bachelor of Science in Business Management. She has been in the healthcare field for 19 years and is licensed as a Nursing Home Administrator and Assisted Living Administrator in the State of North Carolina. Mrs. March has received the Leading Age designation as Certified Aging Services Professional, and is a certified preceptor for both Nursing Home and Assisted Living Administrators.

Heather currently serves on the North Carolina Health Care Facilities Association’s Provider Relations Committee. She also represents providers on the Division of Health Services Informal Dispute Resolution panel. Heather is the past chairperson and current member of the NC Coalition for Long Term Care Enhancements, served as a member of the Leading Age North Carolina’s Education Committee for four years, and served on Life Care Services national culture change committee.

Rebecca Marion

Healthcare Adminstrator

(919) 384-2304

Rebecca Marion graduated from North Carolina State University where she received her Bachelor of Science in Biological Life Science with a concentration in Human Biology and a minor in Genetics. She has been in Long Term care for ten years and began her career in Long Term Care as a Certified Nursing Assistant.  Rebecca has always had a passion for health care, and has developed a passion specifically for the geriatric generation. In 2011, she began her journey to receive her Nursing Home Administrator’s license here at Croasdaile Village. Over the years, she has served as the Home Care Administrator and the Pavilion Healthcare Administrator. In 2014, she left Croasdaile to manage a for-profit nursing home for two years.  She has recently returned to Croasdaile Village as the Pavilion Healthcare Administrator.  

She loves spending time with her family and taking care of her new addition, Dakota, her four month old lab mix. 

Patricia Jones

Director of Transitional Services

(919) 384-2473

Patricia Jones has worked in the healthcare field for 20 years. She started her career in medical research, where she worked with various researchers on writing grants and research studies. She has been employed at Croasdaile since 2013, serving as the Healthcare Marketing and Admissions Coordinator. Patricia states, “I achieve great satisfaction from helping others. Croasdaile is like my second home.”

Kim Broucksou

Director of Health Service Navigation

(919) 384-2638

Kimberly Broucksou has been the Director of Health Service Navigation at Croasdaile since 2018. This position connects residents to all things health and wellness, leveraging both internal and external resources and focusing on partnerships, processes and communication. Kim has over 20 years of experience in long term care having worked for Hospice, free standing nursing homes, non-profit volunteer agencies, and over 12 years at another local CCRC. She spent several years focusing on understanding cognitive changes and supporting caregivers with this challenge. Each of these experiences has allowed Kim to better understand what it takes to help an elder and their family through the journey of later life. Kim has a Master of Social Work and a Master of Public Administration from West Virginia University. She also obtained a Nursing Home Administrator’s license in 2016.

Kim lives in Hillsborough with her husband and two daughters and many four-legged critters. She enjoys the outdoors, quilting, exercising and her job.

Deon Simpson

Assisted Living Administrator

(919) 384-2803

Deon Simpson is the Assisted Living Administrator and has worked at Croasdaile Village since 1999.  She holds an MBA with a focus in Health Care Management.  Deon started out as a teenaged receptionist in the Village Commons before transferring to the role of  Healthcare Social Worker.  She was then promoted to the Director position and obtained her Assisted Living Administrator license in 2016.  Deon has strong leadership abilities and has a true passion for teaching.  She utilizes these skills to educate her teams in Heritage Hall and Friendship House about methods to sustain and improve the quality of life of the residents.  When asked her methodology for dealing with the challenges associated with health care, Deon quotes Janie Moon “When your challenges meet your strengths, your work is authentic, purposeful, and not work.”

Deon enjoys traveling and has relatives in South America, Asia, Canada, and West Africa.  She lives in southern Durham with her beautiful family.

Stacey Jones

Home Care Administrator

(919) 384-2658

Stacey graduated from East Carolina University in 2009 with a Bachelor of Science in nursing. She then accomplished her Master of Science in nursing through Walden University in 2014. Stacey worked for three years at Vidant Healthin Greenville, North Carolina. She served as a consultant nurse and operations manager for eight years with Pharmaceutical Product Development company before spending two years as a member of North Carolina Central University faculty. Stacey comes to us with a strong leadership background, solid nursing experience, and a hunger to provide a positive impact in the lives of our Croasdaile Village residents. 

Chris Williams

Therapy Manager

(919) 384-2560

Chris Williams serves as the Croasdaile Village Therapy Manager. Originally from Chapel Hill, Chris graduated from East Carolina University with a BS in Exercise and Sport Science with a concentration in Health and Fitness. He worked as a General Manager and Personal Trainer before returning to school, and received Associates degree in Physical Therapy.

Chris is an employee of Heritage Healthcare, one of the nation’s top rehabilitation providers. Heritage Healthcare provides all rehabilitation services at Croasdaile Village, and he has been a part of the Croasdaile Village team since 2013. Chris is an avid outdoorsman with a great love for being out in nature, when he has the opportunity. He currently lives in Durham with his wife and son.

Lisa Kistler

Marketing Director

(919) 384-2478

Lisa serves as the marketing director at Croasdaile Village. She graduated from Peace College and the University of North Carolina at Chapel Hill, where she received a Bachelor of Arts in biological sciences and a Bachelor of Science in dental hygiene to pursue a career in a health-related profession. 

Lisa began her career working for the North Carolina Division of Health Services covering both Granville and Vance counties to educate and promote dental health and wellness to local governments, hospitals, nursing homes, schools and the general population. Her love for seniors grew as she worked in public health departments and nursing homes across the counties, encouraging her to focus her work in the long-term care field educating those seeking a secure environment, where all levels of services and care are available. 

Lisa joined the Croasdaile marketing team in 1997 to help with presales and move-ins for Croasdaile Village. Lisa cares deeply about her residents, and she has several times received national recognition and awards from Life Care Services Marketing and Sales Division. She is a Chapel Hill native with family roots in the area going back six generations. She and her husband, David, have two adult children and four wonderful grandchildren who are the light of their lives. She enjoys family time, reading, traveling and interior design.

Jennifer Reagan

Accounting Services Director

(919) 384-2608

Jennifer Reagan has served The United Methodist Retirement Homes and Croasdaile Village since 2003. As a member of the UMRH Corporate Office, she functioned as the Accounts Receivable Manager for all owned and managed communities, and she served as an assistant to the UMRH Chief Financial Officer.

In May of 2011, Jennifer assumed Accounting Director’s role for Croasdaile Village. Ms. Reagan entered the long-term care field in 1999, and has performed all aspects of Business Office operations throughout her career. Prior to employment with UMRH, she served as a Regional Accounts Receivable Manager for a large nursing home chain.

Kizzy Bell

Director of Human Resources

(919) 384-2801

Director of Human Resources, Kizzy Bell, has been in her new role since June 2016. Kizzy has been employed with Croasdaile Village for over fourteen years and has worked in various positions with Croasdaile Village. She began her Croasdaile Village career working in the Ambulatory Care Clinic as the Medical Office Coordinator. She transferred to the Human Resources department in 2008, where she served 18 months as the HR Assistant and then as the HR Generalist until accepting the director’s position. She holds a BA in Business Administration with a minor in Human Resources Management. Kizzy loves working with the residents and team.

She is the mother of two, enjoys traveling, experimenting with a variety of foods, and learning new experiences.

Kizzy loves the Steve jobs quote: “The only way to do great work is to love what you do.”


Ted Garske

Dining Services Director

(919) 384-2485

Ted Garske serves as the Croasdaile Village Director of Dining Services. He holds a Bachelor’s Degree in Administration from Central Connecticut State University, and an Associate’s Restaurant Degree from Sullivan Community College, in Loch Sheldrake, NY. Ted holds credentials as a Certified Dietary Manager, and has worked in all facets of the food industry including, restaurant, business, institution, hotels, and retirement communities.

He and his family moved to Rocky Mount, NC from Connecticut in 1988, and never looked back. Ted has been an employee of Morrison Senior Dining for 25 years. He has served as the Croasdaile Village director of Dining Services since June of 1999.

Ted and his wife have been married for over 30 years, and they have two adult children. 

Patty Gentry

Resident Services Director (Housekeeping and Wellness)

(919) 384-2500

Patty Gentry is the Director of Resident Services for Croasdaile Village where she oversees the Environmental Services, Wellness, and Resident Concierge programs. She studied Business Management at Alamance Community College and received a certificate in Non-Profit Management from Duke University. Patty conducts our New Resident Orientations, has worked with the Resident Wellness Committee to develop the Wellness program for Croasdaile, teaches fitness classes, and directs our Environmental Services Department for all areas of the campus.  

James Sanes

Director of Plant Operations

(919) 384-2233

James Sanes is currently the Croasdaile Village Plant Operations Director. After spending 15 years working as an HVAC install technician for another agency. James was hired in 2001 to serve as a Maintenance Technician. James earned a promotion to Support Services Manager in 2005, and was promoted to Plant Operations Director in 2006. He oversees the maintenance of almost one million square feet of facilities on the 110 acres that comprise Croasdaile Village.

James enjoys the residents at Croasdaile Village, and feels that he has truly found his calling in working with senior adults. James is married with two daughters. In his spare time, James loves to play golf, ride his motorcycle, go camping, and watch both Alabama football and UNC basketball. 

Denise Waters

Life Enrichment Director

(919) 384-3521

Rev. Denise Waters serves as the Croasdaile Village Life Enrichment Director and Chaplain’s Associate. A native of a family farm in Alabama, Denise graduated from Snead State Jr. College, and Scarritt College in Nashville, Tennessee (B.A. and M.A.). After serving in multiple program ministries in various churches in South Georgia, Denise accepted a position at a local United Methodist Church in 1984, where she served for almost 14 years.

Denise accepted the role as Chaplain’s Associate at the Methodist Retirement Community in 1998, and then accepted the same role at Croasdaile Village in 1999. Denise was appointed Life Enrichment Director in 2000.

Rev. Waters is an ordained United Methodist Deacon, has “birthed” a pre-school and a day care center in her career, but loves working with seniors because of some incredible senior mentors in her teen years. Denise is married to Davis, a retired historian. She enjoys calligraphy, clowning, cooking, reading, gardening, and touring homes.   

Philip Nobile

Security and Transportation Director

(919) 384-2902

Philip Nobile was reared in White Plains, New York. He and his wife Carol Lynne have been married for over 25 years. They have four children: 24-year-old TRIPLETS and a 19 year old, all boys!

Nobile attended the Westchester County Police Academy. His professional background includes extensive education, training and experience in all fields of police work (Patrol, Detective Division, Traffic Division Community Policing). After retiring from the White Plains Police Department in January 2010, he began a career with a large New York City private protection agency. There he worked with several high end clients including billionaires, movie stars, and designers until 2014 when he and his wife moved to Hillsborough, NC. 

Laurie Hays-Coffman


(919) 384-2468

Rev. Laurie Hays-Coffman, Director of Chaplaincy Services, is an ordained Elder in the NC Conference of the United Methodist Church. Her focus at Croasdaile Village is on quality worship leadership, inspirational preaching, creative and engaging group learning opportunities, compassionate pastoral care, and relevant spiritual nurture for all residents, their families, and caregivers. She mentors students from her alma mater, Duke Divinity School. These students come to our campus as part of their practical theological training. Rev. Coffman joined the Croasdaile Village family in February 2012. She served as pastor of a local United Methodist Church. A native Texan, Laurie is married to her college sweetheart. They have three adult children and three adorable grandchildren.

Cheryl Bennett

Clinic Nurse Manager

(919) 384-2571

Cheryl has worked as a certified nursing assistant, licensed practical nurse and registered nurse. Her nursing background includes experience with primary care, geriatrics, acute care hospitals and the operating room. Cheryl believes a good nurse should always be focused on the resident. Her philosophy is that listening to residents and learning their individual needs are essential to providing quality care and building trust. Cheryl is passionate about the importance of family and lives next door to her parents. In her spare time, Cheryl enjoys swimming at their family pool and doing crafts.